Privacy Policy
PRIVACY
The Easy Easel respects the right to privacy and is committed to safeguarding the privacy of customers and website visitors. The Easy Easel adheres to the principles outlined in the Privacy Act (1988). Below are details of how The Easy Easel will collect and treat personal information. In this outline ‘Personal information’ refers to information The Easy Easel holds which is identifiable as being about the customer.
Collection of personal information
The Easy Easel will, from time to time, receive and store personal information entered by customers onto the business website, provided to us directly, or given to us in other forms. Customers may provide basic information such as their name, phone number, address and email address to enable The Easy Easel to provide information. We may collect additional information at other times, including but not limited to, when the customer provides feedback, provides information about personal or business affairs, changes email preference, responds to surveys and/or promotions, provides financial or credit card information, or communicates with our customer support. Additionally, The Easy Easel may collect any other information provided while interacting with staff at a booked session.
How The Easy Easel may collect personal information
The Easy Easel collects personal information in a variety of ways: including when a customer interacts electronically or in person, when the The Easy Easel website is accessed, and when booked sessions are run. We may also receive personal information from third parties. In such circumstances, We will protect this information as set out in this Privacy Policy.
Changes to Privacy Policy
The Easy Easel may change this Privacy Policy in the future. The Easy Easel may modify this Policy at any time, at our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website
Use of your personal information
The Easy Easel may use personal information to provide customers with information, updates, and other business-related services. We may also make you aware of new and additional services and opportunities available to you. We may contact you by a variety of measures including, but not limited to telephone, email, and/or SMS. We may use your personal information to improve our services and better understand your needs.
Security of personal information
The Easy Easel is committed to ensuring that the information provided to us is secure by implementing suitable physical, electronic and managerial procedures to safeguard information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of information is carried out at your own risk. The Easy Easel cannot guarantee the security of any information that you transmit to, or receive from, the business. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Disclosure of your personal information
The Easy Easel may disclose personal information to employees, suppliers or subcontractors insofar as is reasonably necessary when it is required for the delivery of our services.
The Easy Easel may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of The Easy Easel, https:/www.theeasyeasel.com.au, its customers, staff, or third parties. Information collected by The Easy Easel may, from time to time, be stored, processed in, or transferred between parties located in countries outside of Australia. If there is a change of control in, or a sale of, or a transfer of, business assets, The Easy Easel reserves the right to transfer, to the extent permissible by law, our user databases, together with any personal information and non-personal information contained therein. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. The Easy Easel would seek to only disclose information in good faith and where required by any of the above circumstances. By providing us with personal information, customers consent to the terms, and the types of disclosure covered by this Privacy Policy. Where The Easy Easel discloses personal information to third parties, we will request that the third party follows this Policy regarding the handling of personal information.
Access to personal information
Customers may request details of personal information that is held by The Easy Easel in accordance with the provisions of the Privacy Act (1988), or to update existing information. Email melanie@theeasyeasel.com.au. We will endeavour to acknowledge a request for access to personal information within 14 days and provide the information requested within 30 days. If access is denied, we will provide you with reasons for that decision.
If you have any complaints about our privacy practices or policy, please send an email to melanie@theeasyeasel.com.au. Privacy issues are taken seriously and are handled with care and integrity.